POLICIES

Our Quality Promise
We strive to offer quality products at affordable prices. We thoroughly inspect all items when we receive them, but sometimes we miss something. If you believe you've received a damaged or defective item, please do not hesitate to reach out to us via email gottohaveitfashion2021@gmail.com so we can take care of it. We want you to love everything you purchase from us and we will work with you to make it right!

Online Order Return Policy
Effective 1/1/21, returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 10 days of you receiving your order. If you are unsure of your size, please reach out to us via email gottohaveitfashion2021@gmail.com BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items, and any styles marked FINAL SALE cannot be returned or exchanged.

Return/Exchange Policy
Effective 1/1/21, returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 10 days of you receiving your order. If you are unsure of your size, please reach out to us via email gottohaveitfashion2021@gmail.com BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items, and any styles marked FINAL SALE cannot be returned or exchanged.

Reservation/Hold Policy
We do not hold items!

Preorder Policy
If you order a PREORDER item. Your item will ship once it arrives to our SHOP.

Shipping Policy
Gottohaveitfashion.com accepts orders 24 HOURS a Day 7 Days a week. Online orders will be processed and shipped within 1-3 business days from date of purchase. All orders will be given a tracking number. Orders of $100+ will receive free shipping. Once the order has been received by the shipping provider, we are no longer responsible for the order. Issues with package location or delivery delays must be taken up with the shipping provider directly. Customers are responsible for paying for any return shipping for styles that are being returned or exchanged. Customers are also responsible for paying additional shipping if they provide an incorrect shipping address and their order is returned or undeliverable.